FAQs

Your questions answered

Buying a static caravan or lodge with us is a big investment and will certainly come with a lot of important questions.

The best way to get your questions answered is to arrange a park visit and speak to someone on park, but we’ve done our best to provide the frequently asked questions related to holiday home ownership.

How quickly can I move in after I have purchased?

We know that you will want to be in your new holiday home that same day so rest assured we will do our best to get you in as quickly as possible. If the holiday home is on the park and you have paid in full, the longest wait will be 14 days, but generally it’s quicker. If the holiday home is new from the manufacture we can only prepare your new holiday home once it arrives, but we will keep you updated along the way.

How long is the park open?

All owners can enjoy our park between 1st March and 5th January or all year round if you opt for the 12 months license for an additional supplement.

Will my holiday home be covered by a warranty?

All holiday homes purchased from us are covered by a very comprehensive 12 month warranty. The cover differs slightly between new and pre-owned models.

Can you help me get finance?

We know that you will want to be in your new holiday home that same day so rest assured we will do our best to get you in as quickly as possible. If the holiday home is on the park and you have paid in full, the longest wait will be 14 days, but generally it’s quicker. If the holiday home is new from the manufacture we can only prepare your new holiday home once it arrives, but we will keep you updated along the way.

Do I have to pay extra to use the facilities on the park?

Facilities such as the golf course, fishing lakes, spa treatments, water ski and Jet Ski lakes attract charges as and when you use them but you will enjoy excellent preferential rates as a holiday home owner. Other facilities are available to you and are included in your pitch fees.

How long will the park tour take?

This can take as long or as little time as you like, we like to show you everything but it’s your day! Why not make it a fun family day out? We can provide you with activity passes so you can get an even better feel of what the park is all about.

I have another question…

If you have any specific questions related to Holiday Home Ownership then please get in touch by calling us on 01526 348801 or you can enquire online using our handy form.

What’s the next step?

The best way to experience the benefits of Holiday Home Ownership is to come to park yourself. Click on the button below to arrange a park visit and we’ll provide you with everything you need to know about owning a holiday home at Away Resorts.

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Take our questionnaire and see if
Holiday Home Ownership is for you

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